Privacy Policy

Matt's Experiment Music LLC ("we," "us," or "our") operates the website and sells the Experimenter VST plugin software. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our site, make a purchase, or interact with us.

Information We Collect

We collect the following categories of information:

• Contact information you provide, such as your name and email address (for example, when you create an account, subscribe to updates, or contact support).
• Payment and transaction information. Payments are processed by Stripe. We do not store full credit card numbers. Stripe handles payment data according to its own privacy policy.
• Technical and usage data, including IP address, browser type, device information, pages visited, and referring URLs.
• Cookies and similar technologies (see the Cookies section below).

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders for Experimenter.
• Communicate with you about your purchase, support requests, updates, or account.
• Improve our website, products, and services.
• Comply with legal obligations and enforce our Terms of Service.
• Detect and prevent fraud or abuse.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website. These include:

• Essential cookies needed for the site to function (for example, session and cart functionality).
• Analytics cookies that help us understand how visitors use the site.
• Preference cookies that remember your settings.

You can manage or reject non-essential cookies through the cookie banner on our site or through your browser settings. Refusing certain cookies may affect site functionality. For more details, see the cookie settings available on the website.

Sharing of Information

We share information only as needed:

• With Stripe to process payments.
• With service providers who help us operate the website, send emails, or provide analytics (under contracts that limit their use of the data).
• When required by law, to protect our rights, or in connection with a business transfer.

We do not sell your personal information.

Data Retention

We keep your information only as long as needed for the purposes described above, including to fulfill legal, accounting, or reporting requirements. Transaction records are generally retained for the period required by applicable tax and commercial laws.

Your Rights

Depending on where you live, you may have rights under laws such as the GDPR (EU/EEA/UK) or CCPA/CPRA (California), including the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Request data portability.
• Opt out of the sale or sharing of personal information (we do not sell personal information).
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at the email below. We will respond in accordance with applicable law. You may also lodge a complaint with your local data protection authority.

International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We use appropriate safeguards where required.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it.

Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

Matt's Experiment Music LLC
Email: software@mattsexperiment.com

For privacy requests, use the same email and include “Privacy Request” in the subject line.