Privacy Policy

Matt's Experiment Music LLC ("we," "us," or "our") operates this website and sells the Experimenter VST plugin software. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our site, make a purchase, or interact with us.

Information We Collect

• Contact information you provide, such as your name and email address (account creation, subscribing to updates, contacting support).
• Payment and transaction information. Payments are processed by Stripe. We do not store full credit card numbers. Stripe handles payment data under its own privacy policy.
• Technical and usage data, including IP address, browser type, device information, pages visited, and referring URLs.
• Analytics data via Google Analytics, including approximate location, device type, and on-site behavior. Google may process this data under its own privacy policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Cookies and similar technologies (see below).

How We Use Your Information and Our Legal Basis

Cookies and Tracking Technologies

We use:

• Essential cookies needed for the site to function (session, cart).
• Analytics cookies (Google Analytics) that help us understand site usage.
• Preference cookies that remember your settings.

You can manage or reject non-essential cookies through the cookie banner on our site or your browser settings. Refusing certain cookies may affect site functionality.

We honor Global Privacy Control (GPC) signals as an opt-out request for browsers and devices that send them, to the extent required by law.

Sharing of Information

We share information only as needed:

• With Stripe to process payments.
• With Google, for analytics purposes.
• With service providers who help operate the website, send emails, or provide analytics, under contracts limiting their use of the data.
• When required by law, to protect our rights, or in connection with a business transfer.

We do not sell or share personal information as defined by the CCPA/CPRA. If this changes, we will post a "Do Not Sell or Share My Personal Information" link on our homepage.

Data Retention

• Account and contact data: retained while your account is active, plus 3 years.
• Transaction records: retained 7 years to comply with tax and commercial law.
• Analytics data: retained per Google Analytics' default retention settings, or as configured in our account.

We delete or anonymize data once it's no longer needed for these purposes.

Your Rights

Depending on where you live, you may have rights under laws such as the GDPR (EU/EEA/UK) or CCPA/CPRA (California), including the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Request data portability.
• Opt out of the sale or sharing of personal information (we do not sell or share personal information).
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at the email below. We will respond within the timeframe required by applicable law. You may also lodge a complaint with your local data protection authority.

International Transfers

Where we transfer personal data from the EU/EEA/UK to the United States, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission as our transfer mechanism.

Children's Privacy

Our services are not directed to children.

• United States: we comply with COPPA and do not knowingly collect personal information from children under 13.
• EU/EEA/UK: we do not knowingly collect personal information from anyone under 16.

If we learn we have collected such information, we will delete it.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify affected users and applicable regulators as required by law.

Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or a prominent notice on our site before they take effect. Non-material changes will be reflected by an updated "Last updated" date.

Contact Us

Matt's Experiment Music LLC
Email: software@mattsexperiment.com

For privacy requests, use the same email and include "Privacy Request" in the subject line.